Terms and Conditions

Last Updated: April 28, 2025

1. Introduction

Welcome to mosaezorg.com ("Website"). These Terms and Conditions ("Terms") govern your use of our Website and any services, features, content, or applications offered by Mosae Zorg Industries, B.V. ("we," "us," or "our").

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Use of the Website

2.1 Eligibility

You must be at least 13 years of age to use this Website. By using this Website, you represent and warrant that you meet this eligibility requirement.

2.2 User Account

Some features of our Website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 Prohibited Activities

When using our Website, you agree not to:

  • Violate any applicable laws or regulations

  • Infringe on the rights of others

  • Submit false or misleading information

  • Interfere with the proper functioning of the Website

  • Engage in unauthorized access to any part of the Website

  • Use the Website for any commercial purposes without our prior written consent

  • Attempt to reverse engineer any aspect of the Website

3. Intellectual Property

3.1 Our Content

All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Mosaez Organization or its content suppliers and is protected by international copyright laws.

3.2 Your Use of Our Content

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website content for personal, non-commercial purposes.

3.3 User-Generated Content

If you submit content to our Website, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

4. Privacy

Your privacy is important to us. Please review our Privacy Policy [link to privacy policy] to understand our practices regarding your personal information. Our privacy practices comply with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

5. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or practices of these websites and provide these links solely for convenience.

6. Disclaimer of Warranties

6.1 "As Is" Basis

Our Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

6.2 No Guarantees

We do not guarantee that our Website will be uninterrupted, secure, or error-free, or that defects will be corrected.

7. Limitation of Liability

To the maximum extent permitted by applicable European, Dutch, and German law, Mosae Zorg Industries, B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. This limitation does not apply to liability arising from our gross negligence, willful misconduct, or for any other liability that cannot be excluded or limited under applicable law, particularly consumer protection laws in the EU, the Netherlands, and Germany.

8. Indemnification

You agree to indemnify, defend, and hold harmless Mosae Zorg Industries, B.V. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising out of your use of the Website or violation of these Terms. This provision applies only to the extent permitted by applicable law and does not apply to consumers in cases where such indemnification would be contrary to mandatory consumer protection laws in the EU, the Netherlands, or Germany.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Website after such modifications constitutes your acceptance of the revised Terms.

10. Termination

We may terminate or suspend your access to our Website immediately, without prior notice or liability, for any reason, including if you breach these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union, the Netherlands, and Germany as applicable. For consumers, this does not deprive you of the protection afforded by provisions that cannot be derogated from by agreement by virtue of the law of the country where you have your habitual residence.

12. Dispute Resolution

Any dispute arising out of or relating to these Terms shall first be resolved through amicable negotiation. If no resolution can be reached, the dispute shall be subject to the jurisdiction of the courts of the Netherlands or Germany, depending on your country of residence or our primary place of business, or as otherwise required by applicable EU consumer law.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

14. Entire Agreement

These Terms constitute the entire agreement between you and Mosaez Organization regarding your use of the Website.

15. Contact Information

For questions about these Terms, please contact us at:

Mosae Zorg Industries, B.V.

  • Netherlands Office: Cassiushof 25, 6215 GK Maastricht, Netherlands

  • Germany Office: Edisonstraße 63, 12459 Berlin, Germany

  • Phone (Netherlands): +31 (0) 62 82 486 42 or +31 (0) 68 1313 548

  • Phone (Germany): +49 (0) 30 408172814 (from February 1, 2025)

  • Chamber of Commerce #: 84647450

  • VAT: NL863296956B01

  • NATO CAGE: H2KVO

  • GS1: 8719333042862

  • DUNS: 494052811

16. Cancellation Rights

Consumers based in the European Union have the right to cancel contracts within 14 days without giving any reason, in accordance with EU Directive 2011/83/EU on Consumer Rights. This cooling-off period begins from the day of the conclusion of the contract.

17. Language of the Terms

These Terms are provided in English. Translations into Dutch and German may be available for convenience, but the English version shall prevail in case of conflict.

Thank you for reading our Terms and Conditions.